Concessions

English National Concessionary passes can now be used as a Smartcard on First Essex buses. 

The hours of use for Concessionary Bus Passes in Essex will return to normal on Tuesday 1st September 2020.

In March 2020, in response to the COVID-19 outbreak, Essex County Council (ECC) extended the hours of operation for Essex bus passes to all day from the usual off-peak times to help people make use of early hours opening for high risk groups.

Now businesses and shops are starting to return to normal, with schools preparing for a September return, social distancing requirements on bus services mean that during the peak morning travel period there will be additional pressure on bus capacity for school children and workers.

As a result, ECC has agreed with bus operators that the times of operation for Essex concessionary bus passes will return to normal hours - 9am to midnight on weekdays and all times on weekends and public holidays from Tuesday, 1st September 2020. 

How?

Simply hold your pass against the card reader on the ticket machine and wait until it beeps. Then, just show your pass to the driver to confirm you're the authorised holder & take your seat.

Concession Plus pass holders can continue to show the driver their pass - however if you prefer you can use your pass as a Smartcard.

What if my pass doesn't work?

You can still travel - your driver will record your pass manually and issue you with a ticket. You should contact your card issuer to arrange for a replacement pass so you can go smart on future journeys. In Essex, visit the Essex County Council website here or call on 0345 200 0388 (for an application form or for assistance completing one).

For more information visit essexhighways.org