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For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch:
For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch:
From Monday 12th January 2026 until Friday 20th March 2026 all excel services will be unable to serve stops in Market Place, Dereham due to improvement works funded by Norfolk County Council taking place in the area.
Services in both directions will instead operate from a temporary facility in a section of the Cherry Tree Car Park, following minor diversions to serve these temporary stops. (see map)

Timetables for all services will remain unchanged.
We apologise to any customers inconvenienced by these changes.