Live Chat on our App

Got a question or need some advice? Get in touch with us via Live Chat on the First Bus App!

How to get in touch:

• Open the App on your mobile device.
• Head to the 'Info' tab.
• Click 'Contact customer service'.
• Select 'mTicket live chat' and fill in the form to speak to one of our experts!

How we can help:

Our customer service team are active from 9am - 5pm Mon to Fri and can help you on any subject from account issues, journey planning or payments, to refunds, ticket gifting and other general enquires.